The Security Center, Inc. FAQS

How Do I Submit a Service Request?

If you are experiencing issues with your surveillance cameras, access control, drive up lanes, or physical equipment, you can submit a service request via email at or click on our Maintenance and Service tab and fill out the form located on that page.

Who Do I Contact for Questions Regarding My Account?

For questions regarding your account or service agreements, you can reach out via email at or by phone at 214-349-0480.

I Am Looking for an Equipment Quote, Who Do I Contact?

If you are looking for a quote on equipment or installation of equipment, you can submit your request to You can also click on the Security Upgrades tab, fill out the form located on that page and one of our sales representatives will be in contact with you.

I Am Building a New Branch and Need an RFP for Equipment and Installation, Who Do I Contact?

If you are in need of a RFP for an entire security project, please submit your request through or click on the Security Upgrades tab and fill out the form located on that page.

How Do I Apply for a Position Within Your Company?

Located in the top right corner of our home page is a tab listed Careers. Please click on the tab, fill out the application form, and attach a copy of your resume. Once submitted, a representative will be in contact regarding your application.

I Need to Speak to a Representative, Does Your Company Have a Direct Line?

Yes, you can reach us by phone at 214-349-0480 or toll-free at 888-451-4646.

Where Is Your Company Located?

The Security Center, Inc. is headquartered in Dallas Texas, but we have service centers located throughout the entire state of Texas and New Mexico.